Darren Ernest

I work at the intersection of digital strategy, search, AI, and customer experience — helping organizations figure out what’s changing, what matters, and what to do about it.

My career has taken me across agencies, technology, healthcare, and financial services, often working on problems before there’s an established playbook for solving them.

Personally, I’m much the same: curious, analytical, occasionally obsessive, and usually interested in understanding how something really works — whether I’m cooking, playing poker or billiards, out on the water, or chasing down some question that probably didn’t need quite that much investigation.